PRIVACY POLICY 

Real World Consulting (RWC) Partners Inc. 

Effective Date: May 4, 2026 

1. Introduction 

Real World Consulting (RWC) Partners Inc. ("RWC Partners", "we", "us", or "our") is committed to protecting the privacy and personal information of all individuals who interact with our website and consulting services. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with applicable Canadian and international privacy laws when you visit our website (www.rwcpartners.ca) or contact us about our consulting services. 

“Personal information” means information about an identifiable individual. It does not include business contact information used solely to communicate with someone about their employment, business, or profession (where permitted by applicable law).  This policy applies to all personal information collected through our website and any related communications.   

2. Applicable Privacy Laws 

This Privacy Policy is designed to comply with the following legislation: 

Canadian Laws 

  • Personal Information Protection and Electronic Documents Act (PIPEDA), S.C. 2000, c. 5 

  • Canada's Anti-Spam Legislation (CASL), S.C. 2010, c. 23 

  • Provincial privacy legislation as applicable, including British Columbia's Personal Information Protection Act (PIPA), Alberta's Personal Information Protection Act, and Quebec's Act respecting the protection of personal information in the private sector (Law 25 / Bill 64)  

International Laws 

  • General Data Protection Regulation (GDPR), Regulation (EU) 2016/679, for individuals located in the European Economic Area (EEA) 

  • UK GDPR, for individuals located in the United Kingdom 

Where you are located in the EEA or UK, you may have additional rights under the GDPR and UK GDPR, which are set out in this policy. 

3. Who We Are (Controller Information) 

For the purposes of applicable privacy legislation, including GDPR, RWC Partners acts as the data controller of your personal information. 

 Real World Consulting (RWC) Partners Inc. 

Website: www.rwcpartners.ca 

Jurisdiction: Canada 

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us as described in Section 11 below. 

4. Personal Information We Collect 

We collect personal information in three main ways: (a) information you provide to us, (b) information collected automatically when you use our website, and (c) information we may receive from third parties (for example, referrals) where permitted by law. 

Website usage data (including cookies) 

When you visit our website, we may automatically collect the following information, such as IP address, device and browser information, pages viewed, referring/exit pages, and date/time information through cookies. We may use cookies and similar technologies to support core website operations, understand website performance, improve content and security.    

Information you provide 

We collect only the minimum personal information necessary to respond to your inquiry and provide our consulting services. We collect the following categories of personal information when you voluntarily submit a contact request through our website: 

  • Full name (contact name) 

  • Telephone number 

  • Email address 

  • Any information you choose to include in messages or attachments  

We do not collect any sensitive or special categories of personal information.  

5. How We Collect Your Information 

Personal information is collected only when you voluntarily provide it by completing and submitting our contact form on our website. Submission of your information constitutes your consent to our collection and use of that information as described in this Privacy Policy. 

We do not collect personal information from third-party sources, data brokers, or through automated tracking technologies. 

6. Legal Basis for Processing (GDPR) 

If you are located in the EEA or UK, we rely on the following legal bases for processing your personal information: 

  • Consent (Article 6(1)(a) GDPR): You have provided your explicit consent by submitting your contact information to us. You may withdraw your consent at any time by contacting us as set out in Section 11. 

  • Legitimate Interests (Article 6(1)(f) GDPR): We may process your information where it is necessary for our legitimate interests in responding to business inquiries and providing consulting services, provided those interests are not overridden by your fundamental rights and freedoms.  

For Canadian residents, we rely on your implied or expressed consent under PIPEDA and applicable provincial legislation. 

7. How We Use Your Personal Information 

We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances, and as permitted or required by applicable privacy laws. 

We typically collect personal information when you contact us (for example, by email or through a website contact form) or when you engage us to provide consulting services. 

We may use personal information to: 

  • Respond to your inquiries and initiate contact with you regarding our consulting services 

  • To communicate with you about how RWC Partners Inc. may assist with your business neds 

  • Deliver professional consulting services, including administration, billing, and client support 

  • To fulfill our contractual or pre-contractual obligations if you engage our services 

  • Improve our website and service offering (including basic analytics) 

  • Send service-related communications and, where permitted, updates you request or consent to receive 

  • Meet legal, regulatory, and professional obligations and protect our legal interests 

We do not use your personal information for any other purposes, including but not limited to marketing to third parties, profiling, or automated decision-making. 

8. We Do Not Sell Your Personal Information 

RWC Partners does not sell, rent, trade, or otherwise transfer your personal information to any third party for commercial purposes. Your information is never sold under any circumstances. 

We may share your information with trusted service providers who assist us in operating our website and conducting our business (e.g., hosting providers), but only to the extent necessary and under strict confidentiality obligations consistent with this Privacy Policy. These service providers are not permitted to use your information for their own purposes. 

9. Data Retention 

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. Specifically: 

  • We will retain your contact information (name, telephone number, and email address) until we have made contact with you and you have requested that your information be destroyed. 

  • Upon receiving your request for destruction of your personal data, we will securely delete or destroy your information within a reasonable timeframe, and no longer than 30 days from the date of your request. 

  • If we are unable to reach you after reasonable attempts, we will retain your information for a period of no longer than two (2) years from the date of initial submission, after which it will be securely destroyed. 

You may request the deletion of your personal information at any time by contacting us as described in Section 11. 

10. Data Security and Protection 

We are committed to protecting your personal information. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. These measures include:  

  • Secure storage of contact information with access limited to authorized personnel only 

  • Use of secure, encrypted communication channels 

  • Regular review of our data protection practices 

While we take all reasonable precautions, no method of electronic transmission or storage is 100% secure. In the unlikely event of a data breach that poses a risk of harm to individuals, we will notify affected individuals and applicable regulatory authorities as required by law. 

11. Your Privacy Rights 

Depending on your location, you may have the following rights with respect to your personal information: 

Rights Under Canadian Law (PIPEDA and Provincial Legislation) 

  • Right to access: You may request access to the personal information we hold about you. 

  • Right to correction: You may request that we correct any inaccurate or incomplete personal information. 

  • Right to withdrawal of consent: You may withdraw your consent to our collection and use of your personal information at any time, subject to legal or contractual restrictions. 

  • Right to destruction: You may request that we destroy your personal information upon making contact with you. 

Additional Rights Under GDPR (EEA and UK Residents) 

  • Right to erasure ("right to be forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected. 

  • Right to restriction of processing: You may request that we restrict the processing of your personal data in certain circumstances. 

  • Right to data portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format. 

  • Right to object: You have the right to object to the processing of your personal data based on legitimate interests. 

  • Right not to be subject to automated decision-making: We do not engage in automated decision-making or profiling. 

  • Right to lodge a complaint: You have the right to lodge a complaint with your applicable supervisory authority. In the EU, this is the relevant data protection authority in your Member State. In Canada, this is the Office of the Privacy Commissioner of Canada (OPC). 

To exercise any of these rights, please contact us as described in Section 13 below. We will respond to your request within the timeframes required by applicable law (generally 30 days under GDPR; 30 days under PIPEDA). 

12. International Data Transfers 

Your personal information may be stored or processed in Canada and, in some cases, in other jurisdictions where we or our service providers have facilities. Where information is processed outside Canada, it may be subject to the laws of that jurisdiction. If you are located outside Canada (including in the EEA or UK), your information will be transferred to and processed in Canada and/or in other jurisdictions where we or our service providers have facilities. 

For EEA and UK residents, Canada is recognized as providing an adequate level of data protection by the European Commission and the UK government. As such, your personal data will be protected to a standard equivalent to that in your home jurisdiction. 

Personal information may be stored or processed in Canada. When information is processed outside Canada, it may be subject to the laws of that jurisdiction.   

We take reasonable steps to require service providers to protect personal information with a comparable level of protection, including through contractual commitments and appropriate safeguards. 

13. Business Transfers 

In the unlikely event that RWC Partners undergoes a merger, acquisition, or sale of assets, your personal information may form part of the assets involved. Any acquiring party would be required to handle your information in accordance with this Privacy Policy and applicable law. We will notify you of any such change where required. 

14. Updates to this Policy  

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.  Your continued use of our website following the posting of changes constitutes your acceptance of those changes. 

15. Governing Laws 

This Privacy Policy is governed by the laws of Canada and the applicable province in which RWC Partners operates. Where required by applicable law, including GDPR, additional rights and obligations shall apply as set out in this policy. 

16. How to Contact Us 

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our Privacy Officer at: 

 

Real World Consulting (RWC) Partners Inc. 

Attn: Privacy Officer 

Email: info@rwcpartners.ca 

Website: www.rwcpartners.ca 

 

For unresolved complaints, Canadian residents may also contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca, and EEA residents may contact their local data protection supervisory authority.